Commissioning and Arranging Care

This procedure may be used: 

1. By social workers, assistant practitioners, community care workers, social work apprentices and social work students working across adult social care; when;
2. Any Care and Support Plan/Support Plan (including where immediate services are required) has been completed and authorised; to  
3. Understand and use the range of local processes for arranging the required services and support; and  
4. Work effectively alongside Commissioning or Care Arranging teams.  

Although this procedure may be helpful to those people with responsibility for commissioning or arranging services, it does not provide specific guidance about completing, monitoring or reviewing contracts, or any other associated actions that may be required. Anyone carrying out such actions should refer to other relevant local processes. 

When commissioning and arranging services it is important that you follow the correct steps in Mosaic. There is Mosaic guidance on SharePoint.

See: Mosaic

Any care and support plans that are likely to be high cost or joint-funded with Health should be approved via the relevant Panel Processes, prior to arranging services. There is information about panel processes on SharePoint.

See: Panel Processes

If you work with adults who have complex or specialist needs, a ‘pre-panel’ discussion may also be convened, to provide information and guidance in relation to the range of available options.